What steps will reproduce the problem? 1. Find Tim (he's usually in the Seattle office) 2. Engage him in conversation 3. Surreptitiously try to check the time on his watch What is the expected output? What do you see instead? Expected watch to tell correct time. It tells the wrong time. Please use labels and text to provide additional information.
Can you please provide us with some more details: Has anybody else observed the same issue? Is the watch still broken, if somebody else wears it? Does the watch show the correct time in another time-zone? How about in a different country? Does the watch show the wrong time for all supported language markets? Have you ruled out the possibility of it being a simple rendering issue? Does the issue repro with other watches Tim wears? Is there any other equipment that might be interfering with the proper functioning of the watch? Have you ran recently virus scan? Can you please paste the output of 'uname -r' for both the watch and Tim? When was the last time the watch was synced?
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